M55629A - Mastering Microsoft Copilot Administration

Duration

1 Days

Level

200 - Intermediate

Vendor

Microsoft Copilot, Office 365,

Legacy MOC Code

N/A

Course
Overview

This one day workshop equips IT administrators with the knowledge and practical skills required to successfully prepare, deploy, secure, and manage Microsoft 365 Copilot within an enterprise environment.

Attendees will learn how to assess tenant readiness, address data and permission challenges, implement governance controls, and monitor adoption to maximise business value

Audience
Profile

This course is intended for:

  • Microsoft 365 Administrators
  • Security and Compliance Administrators
  • IT Professionals responsible for deployment and governance
  • Technical leads supporting AI adoption initiatives

 

Course
Outline

Module 1: Copilot Prerequisites & Tenant Readiness (Get Ready)

This module focuses on preparing your organisation for Microsoft 365 Copilot deployment.

Lessons:

  • Copilot licensing and requirements
  • Microsoft 365 Copilot Optimisation Assessment
  • Identity, collaboration, and data landscape review
  • Tenant readiness checklist

Lab / Activities:

  • Complete readiness checklist (Part 1)
  • Analyse current tenant configuration

Module 2: Data, Graph & Permission Readiness (Get Ready)

This module explores how Copilot accesses organisational data and how to reduce risk.

Lessons:

  • Microsoft Graph and Copilot architecture
  • Semantic indexing, embeddings, and search
  • Data access and grounding process
  • Oversharing risks and common causes
  • Data protection lifecycle and classification
  • Sensitivity labels and data governance
  • Restricted SharePoint Search (RSS) and Restricted Content Discovery (RCD)
  • Microsoft Graph connectors and extensibility

Lab / Activities:

  • Identify oversharing risks
  • Apply data protection and classification strategies
  • Readiness checklist (Part 2a & 2b)

Module 3: Deployment & Rollout Planning (Onboard and Engage)

This module covers structured deployment approaches and adoption planning.

Lessons:

  • Deployment lifecycle: Pilot → Deploy → Operate
  • Copilot onboarding hub and guidance
  • Implementation planning and success metrics
  • User enablement strategy
  • Adoption and change management planning

Lab / Activities:

  • Design pilot deployment strategy
  • Build rollout plan and success criteria
  • Readiness checklist (Part 3)

Module 4: Governance & Best Practices (Deliver Impact)

This module focuses on controlling, securing, and governing Copilot usage.

Lessons:

  • Roles, ownership, and service management
  • Incident and change management
  • Copilot Control System and configuration management
  • Security controls (Entra ID, Defender, Purview)
  • Governance frameworks and policies
  • SharePoint permissions and sharing best practices
  • Center of Excellence (CoE) model

Lab / Activities:

  • Define governance model
  • Apply security and compliance best practices
  • Readiness checklist (Part 4)

Module 5: Monitoring, Analytics & Extensibility (Measure Impact)

This module focuses on measuring success and extending Copilot capabilities.

Lessons:

  • Microsoft Copilot Dashboard and reporting
  • Adoption metrics and KPIs
  • Measuring business value and impact
  • Extensibility with Copilot agents and connectors
  • Extensibility deployment processes

Lab / Activities:

  • Analyse usage and adoption data
  • Identify optimisation opportunities
  • Readiness checklist (Part 5)

Module 6: Review & Next Steps

This module consolidates learning and prepares for ongoing success.

Lessons:

  • Key takeaways and lessons learned
  • Continuous improvement approach (Prepare → Monitor → Improve)
  • Future learning paths and advanced scenarios
  • AI governance evolution and roadmap

Lab / Activities:

  • Complete final checklist
  • Build action plan and next steps
  • Readiness checklist (Part 6)

Course Outcomes

After completing this course, students will be able to:

  • Validate Copilot readiness across tenant, data, and security layers
  • Identify and mitigate data and permission risks
  • Plan and execute Copilot deployment strategies
  • Implement governance and compliance controls
  • Monitor adoption and optimise value delivery
  • Extend Copilot with agents and integrations

 

Other
Information